Online Florist Information

  • Dec082017
    faqs

    Do you have ROM bouquets?

    ROM bouquets are considered as customized bouquets. Please do let us know at least 2 weeks prior the delivery dates…

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  • Dec082017
    faqs

    I want to purchase customized / special flower bouquets.

    ‘Special’ flowers bouquet that involves Holland’s flower is uncommon and they are subjected to availability from our supplier. We require you…

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  • Dec082017
    faqs

    When should I order before you run out of stocks?

    At least 5 to 7 days prior.

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  • Dec082017
    faqs

    What are the other days when there will be a high amount of orders?

    Fridays, Graduation Days, 14th of every month, Special seasonable date, etc.

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  • Dec082017
    faqs

    How is the price so much higher than before?

    During the peak periods, suppliers will increase their stock price. Resulting an increase of bouquet prices from our side too.

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  • Dec082017
    faqs

    Will it be fully book for the order?

    Yes, you have to look into XO23 online calendar to make sure your delivery date is available to send out.

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  • Dec082017
    faqs

    When should I place an order?

    Basically, as early as possible. We do encourage you to place an order at least 5 days prior the celebrated…

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  • Dec082017
    faqs

    How long does the peak period last?

    It would start around 2 weeks prior the celebrated day and ends around 1-3 days after the celebrated days. For…

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  • Dec082017
    faqs

    What are the ‘Peak Periods’?

    Peak Periods are when flowers are highly on demand. These seasons includes Valentine’s Day, Mother’s Day, Christmas, & etc.

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  • Dec082017
    faqs

    How do I know that my orders are safely delivered?

    Once the flowers are safely delivered to the recipient, we will inform you through WhatsApp or Facebook private messaging. If…

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