For office with receptionist, we will leave it to the receptionist; for office without a receptionist or home base please refer to the options below:
We will call the sender to decide:
Option 1: Leave it on the front door or at the guard house (for apartment and condomininium).
Option 2: Schedule a pick up on your own at our office after 8PM (delivery fees will be charge for second time delivery). Please email or call us for schedule.
Please note that we will only call you three times, if we are unable to reach you, due to whatsoever reasons, or you do not pick up the call, we will decide for you, which is Option 1.
Orders are delivered ONCE. If the recipient is not home/office the flowers/bouquet will be returned to XO23 and a notice will be sent out to inform recipient/sender that flowers/bouquet have tried to be delivered and to self pick up from XO23. Senders are responsible to bear any delivery cost for second delivery attempt.