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derek
faqs
[Important] What if the recipient is not around at the time of delivery?
Read moreFor office with receptionist, we will leave it to the receptionist; for office without a receptionist or home base please…
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derek
faqs
Help! The office/shop closes before 6pm!
Read morePlease let us know at least before 12pm of the original delivery date so that our Delivery Arrangement crew and…
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derek
faqs
Help! The recipient is leaving soon!
Read morePlease let us know as soon as you know that the recipient is leaving so that we can arrange the…
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derek
faqs
Can I track my order?
Read moreYes, we will WhatApps you once the bouquet is sent, and delivered to the receiver’s side.
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derek
faqs
Can I choose a specific timing to deliver?
Read moreOur standard delivery services are completed between 1pm – 7pm. We are unable to accommodate requests for time specific deliveries…
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derek
faqs
Can you deliver to the recipient’s working table or home with guarded system?
Read moreThere are cases where our dispatcher won’t be able to enter the premises and might need the recipients to collect…
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derek
faqs
How do you deliver the bouquets?
Read moreWe hire dispatching teams to assist us in delivery and they perform their duty on their trusty motorbikes or car…
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derek
faqs
But I want it to be a surprise…
Read moreWe understand that many had bought flowers to surprise their recipients. In this case, you may key in another phone…
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derek
faqs
Why should I provide the recipient’s contact number?
Read moreThe recipient’s number is crucial for us so that we can call the recipient and make sure that they are…
